Class Snap

Class Snap

Monday, March 31, 2014

Important/Usefull CME Commands for Auto Attendant/BACD...

CME Auto Attendant (Usefull commands) 

show call application sessions //show all active sessions and their resepctive id's 
call application session stop id 17 //stop a current session by specifying the id retrieved in the previous command above 
call application voice load aa //load the aa service which will load the bacd-aa.tcl 
call application voice load queue //load the queue service which will load the bacd.tcl 
audio-prompt load flash:en_bacd_welcome.au // use this command to verify if the audio file you uploaded is valid on cme 

debug voice application script 

To record greeting use windows sound recorder for xp and 
save the file in the format CCITT u-law format with 8khz 8-bit mono attributes

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