Class Snap

Class Snap

Monday, March 31, 2014

Configuring CME Auto Attendant/BACD Aamer Ainapore

before you start entering the below commands, enable the debugs... 

debug voip application script 
debug ephone moh 

You can try to stop and restart the script by doing 
- show call application session //to get the session id 
- call application session stop id xx //to stop the script and restart it by issuing 
- call application voice load queue //assuming queue is the name of the bacd.tcl service. 
- call application voice load aa //assuming queue is the name of the bacd-aa.tcl service 

application 
service aa flash:app-b-acd-aa-2.1.2.2.tcl 
paramspace english index 1 
param number-of-hunt-grps 2 
param menu-timeout 5 
param dial-by-extension-option 5 
param handoff-string aa 
paramspace english language en 
param max-time-vm-retry 2 
param aa-pilot 4042833 
param max-extension-length 4 
paramspace english location flash: 
param second-greeting-time 60 
param welcome-prompt _bacd_welcome.au //caution: many make a mistake and type en_bacd_welcome.au instead of _bacd_welcome.au .... make sure not to type the en at the begining... i made that mistake too initially...// 
param call-retry-timer 15 
param voice-mail 3001 
param max-time-call-retry 600 
paramspace english prefix en 
param service-name queue 

service queue flash:app-b-acd-2.1.2.2.tcl 
param queue-len 10 
param aa-hunt3 1111 
param aa-hunt4 2222 
param queue-manager-debugs 1 
param number-of-hunt-grps 2 

tftp-server flash:music-on-hold.au 

dial-peer voice 13 voip 
service aa 
destination-pattern 4042833 
session target ipv4:142.102.66.254 
incoming called-number 4042833 
dtmf-relay h245-alphanumeric 
codec g711ulaw 
no vad 

telephony-service 
authentication credential admin cisco 
max-ephones 4 
max-dn 10 
ip source-address 142.102.66.254 port 2000 
system message HK SITE (R3) CME 
url services http://142.102.66.253/voiceview/common/login.do 
url authentication http://142.102.66.254/CCMCIP/authenticate.asp 
load 7970 SCCP70.8-3-3S 
time-zone 37 
date-format dd-mm-yy 
voicemail 4220 
max-conferences 8 gain -6 
moh music-on-hold.au 
web admin system name admin password cisco 
web admin customer name aamer password cisco 
dn-webedit 
time-webedit 
transfer-system full-consult 
create cnf-files version-stamp Jan 01 2002 00:00:00 

ephone-hunt 1 longest-idle 
pilot 1111 
list 3001, 3002, 3004 
timeout 18, 18, 18 
statistics collect 

ephone-hunt 2 longest-idle 
pilot 2222 
list 3003 
timeout 18 
statistics collect

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